CCFiber SmartIQ App Update Notification



The Cumberland Connect team has updated the CCFiber SmartIQ app — you should notice a fresh new look the next time you open up CCFiber SmartIQ!

With this new update, you will still enjoy all the same awesome features with a fresh new design.

Aside from the new design, the functionality of the app is almost completely unchanged — except for the Plus Button (+) being replaced by new People, Places, and Things icons.

If your app doesn't reflect the changes listed below, make sure your app is updated to this most recent version!

On the home screen, you'll notice brighter colors to help better identify the status of your network (green means good!). You'll also notice the new arrangement of the icons at the bottom of the screen.

SmartIQ Home Screen


If you need to make changes to your People, Places, or Things sections, simply tap one of the three icons, then tap the plus button in the top-right corner. 

Places Screen

To learn more about how to use the CCFiber SmartIQ app, check out our User Guide by clicking here.

Want even more great features? You deserve Peace of Mind.

Our members deserve the very best, and that means having the peace of mind that their network is safe, secure, and optimized for their needs. The Peace of Mind package adds the benefits of ExperienceIQ and ProtectIQ to the standard CCFiber SmartIQ app features for ultimate peace of mind.

When you enroll in the Peace of Mind Package, you'll enjoy extended control and functionality over your network with the new features added by ExperienceIQ and ProtectIQ, including:

• Enhanced time limits and parental controls

• Content and app restrictions

• In-depth network usage data

• Network traffic & device prioritization

• Whole-home network security

... And more!

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You'll receive all of these great benefits and more by enrolling in the Peace of Mind package for $10 per month. Learn more about Peace of Mind by clicking below.

If you experience any issues with your CCFiber SmartIQ app or CCFiber services, please don't hesitate to contact our Technical Support Team. We're here to help!

Our Technical Support Team is available 24/7 and can be reached by calling (800) 987-2362 & selecting Option 2.

We promise to continue providing the best service and support possible!


— The Cumberland Connect Team