We're not like the rest. We're the first Internet provider you'll actually like.
Switch to Cumberland Connect and see how we stand out from the other guys:
Local Service and Support
Cumberland Connect embodies the same principles and spirit that you have grown to know and trust from CEMC. Just like our members, we are located right here in Middle Tennessee, and we are deeply invested in the communities that we serve.
No Data Caps or Throttled Speeds
When you switch to Cumberland Connect, you'll say goodbye to those data caps and throttled speeds that may be holding you back. While other Internet service providers will slow down your speeds or charge you overage fees, we want you to rest assured that while we have you connected, we will always keep you moving as fast as promised when you signed up.
Transparent, Simple Pricing
We are committed to providing reliable Internet services at affordable, transparent prices. With Cumberland Connect, you won't find a bunch of worrisome fine print and gimmicks, and you don't have to worry about hidden fees or teaser rates hiking up your bill – ever.
No Residential Contracts
At Cumberland Connect, we don’t require contracts for residential fiber services, and you can cancel at any time. We want you to stay with us because you love your CCFiber service, not because you have to.
Gig-Equipped Router Included
Our members deserve the very best, so we include a Gig-Equipped GigaSpire router at no additional cost to our subscribers. Our router provides the foundation for an excellent, fiber-fast Internet experience, and is powerful enough to provide coverage for a 2,500 square foot home.
24/7/365 Technical Support
We want our members to have a stellar Internet experience – from installation and beyond. That's why we are proud to offer 24/7 Technical Support to our CCFiber subscribers. You can get support any time, any day, from your friends and neighbors at Cumberland Connect.
For each person you refer to Cumberland Connect who uses your referral code to sign up, you will earn a one-time $10 credit on your next CCFiber bill after your friend's installation is complete — and your friend will get a $10 credit on their first bill, too! We don't cap the amount of bill credit you can earn and there's no limit on the number of referrals you can give. So if you refer enough people each month, you can get free Internet. Click on the text above to learn more.
We want you to have access to the tools you need to get the most out of your new fiber connection. The CCFiber SmartIQ app is a simple, intuitive, and easy-to-use app that is included with our service and provides access to some really great features. Click on the text above to learn more.
Local Service and Support
Cumberland Connect embodies the same principles and spirit that you have grown to know and trust from CEMC. Just like our members, we are located right here in Middle Tennessee, and we are deeply invested in the communities that we serve.
We have an Internet speed for any need.
Each package includes the basics:
Unlimited Data, Symmetrical Upload & Download Speeds, a Gig-Equipped GigaSpire Router & the CCFiber SmartIQ App.
250 Mbps
- Up to 250 Mbps
- Truly unlimited data with no caps
- No throttled speeds
- Symmetrical upload & download speeds
- Includes a Gigabit equipped router at no cost to you
- Includes managed Wi-Fi support at no cost to you
1 GIG
- Up to 1,000 Mbps
- Truly unlimited data with no caps
- No throttled speeds
- Symmetrical upload & download speeds
- Includes a Gigabit equipped router at no cost to you
- Includes managed Wi-Fi support at no cost to you
2 GIG
- Up to 2,000 Mbps
- Truly unlimited data with no caps
- No throttled speeds
- Symmetrical upload & download speeds
- Includes a Gigabit equipped router at no cost to you
- Includes managed Wi-Fi support at no cost to you
- Peace of Mind Package included!
3 GIG
- Up to 3,000 Mbps
- Truly unlimited data with no caps
- No throttled speeds
- Symmetrical upload & download speeds
- Includes a Gigabit equipped router at no cost to you
- Includes managed Wi-Fi support at no cost to you
- Peace of Mind Package & a Wi-Fi mesh extender included!
*Gigabit speeds represent maximum network service capability speeds and are not guaranteed due to varying factors.
*Actual customer speeds are not guaranteed, and speed may vary based on several factors. These factors include but are not limited to end-user devices used and location/placement of the router. Pricing does not include applicable taxes, regulatory, and/or local government franchise fees. Prices and packages are subject to change.
Status Map
Search any address below to view CCFiber service availability and available packages at your location.
Note: Map is approximate and subject to change. If you are an existing, eligible CEMC member and have registered for email updates, you will receive an email notifying you when services are available in your area, and you're eligible to sign up!
Cumberland Connect Services Available - Sign Up Today!
Coming Soon - Fiber construction and testing being completed!
Phase 4 Area - Service Availability Projected in 2023
Phase 5 Area - Service Availability Projected in 2024
Ineligible Area - CCFiber Services Not Available
*Our Status Map is powered by Google. If you searched your address above and the result is an inaccurate location pin drop, please call us at (800) 987-2362 and we are happy to assist you further.
Why Phases? We are constructing an innovative fiber optic network from the ground up - taking fiber all the way to our members' homes and businesses. Our Fiber to the Home project is a multi-year, multi-phase build out. CEMC currently serves over 108,000 meters and our service territory includes 8,300+ miles of service lines spanning Stewart, Montgomery, Cheatham, Robertson, and Sumner counties. Given the size of our service territory, our network build is a large construction project, and breaking the construction up into phases will make it easier to effectively manage the progression of our project. Dividing our phases up further into smaller zones will help us to provide a better member experience when fiber services become available in each area.
When Will I Get Service? Although we would love to be able to tell you exactly when our services will be available in your area, a project of this size has many variables that can impact our timeline. CEMC’s service territory contains over 8,300 miles of electric distribution lines. If you stretched out 8,300 miles of line, it would stretch from Middle Tennessee all the way to China! Upon completion of our Fiber to the Home (FTTH) project, we will have built over 5,500 miles of fiber. Due to its size and many variables, our project will take a projected 5-6 years to complete. Our team is working hard to build and expand the fiber network to our members as quickly and safely as possible. We will be sending out progress updates throughout the course of the project to our membership. Members will also receive location-based updates when fiber services become available in your area.
Why is there an "Ineligible Area"? Per the regulations within the Broadband Accessibility Act (April 2017), Cumberland Connect is unable to offer Broadband services to CEMC members who are also within a telephone cooperative’s service territory. CEMC members that live within North Central Telephone Cooperative’s service territory are ineligible to receive our broadband services per this restriction.
Multi-Gig services not available in your area yet? Click below and fill out the brief form to show your interest to our team!