Help Center


Your resource for downloadable guides and information.

If you need further assistance, we are here to help!


Reach our Technical Support Team

- 24/7 by calling (800) 987-2362 & select Option 2

- Live Chat (Monday-Friday, 7:30am-11:00pm)

Phone Troubleshooting

Connect with Cumberland Connect on social media

Click here to check Cumberland Connect fiber service availability.
Check Availability to register for updates & get notified via email when CCFiber is available in your area!
Members in eligible zones can sign up online > Log in to SmartHub > then click “My Services” to get started.
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