Complete the form below to submit your request

Requests must be submitted no later than Monday, 05/01/2023

Requests will be processed in the order in which they are received. Credits may be applied during the following bill cycle depending on the volume of requests received.

Have questions? We're here to help!


Contact our Subscriber Experience team by calling (800) 987-2362 & selecting Option 2 

OR Live Chat with a CCFiber team member on our website (Monday-Friday, 7:30 am-4:30 pm)

Click here to check Cumberland Connect fiber service availability.
Check Availability to register for updates & get notified via email when CCFiber is available in your area!
Members in eligible zones can sign up online > Log in to SmartHub > then click “My Services” to get started.
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