What Types of Alerts Will I Receive?
- • General updates about Cumberland Connect
- • Outage Communication
- • Installation and service appointment reminders
- • When your CCFiber service zone opens for sign-ups
- • Upcoming events and announcements
CEMC & Cumberland Connect Communication
- You will automatically be opted in to receive text alerts from both CEMC and Cumberland Connect with the mobile number we have on file. You will receive these text alerts from (800) 987-2362.
- We provide you with the tools to have even more insight and control over your CCFiber network right from your mobile device.
The CCFiber SmartIQ App
The CCFiber SmartIQ app is a simple, intuitive, and easy-to-use app that provides access to some really great features, giving you more control over your network. Download the CCFiber SmartIQ app and take your CCFiber experience to the next level with features, including:
• Managing devices connected to your network
• Setting Up Parental Controls
• Create a Guest WiFi Network
• Run speed tests on your devices
... And more!