CCFiberTV Will Be Discontinued on June 30, 2023

Updated: 05/08/2023

Dear CCFiberTV Subscriber,

We want to remind you that on June 30th, we will discontinue our TV service. This means that on July 1st, you will no longer have access to CCFiberTV.

***Please note that this will not affect your Cumberland Connect Internet or phone services.***

Our goal has been to allow ample time for our TV subscribers to find an alternative TV solution and to be helpful in this transition by offering information and helpful resources to assist you in making this decision. We realize that the streaming options in our previous letters and discussed in our Streaming Workshops may not be the best fit for all our TV subscribers.

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Our team has been in contact with DIRECTV and IV Support. If you are interested in exploring
a TV solution more like CCFiberTV, DIRECTV has multiple options to choose from. IV Support
is an authorized retailer of DIRECTV who have a dedicated team ready to speak with you if
you choose to reach out and explore DIRECTV’s video solutions.

DIRECTV’s offerings now include more than only satellite – TV solutions very similar to
CCFiberTV are also available. To learn more about DIRECTV’s offerings, please call IV
Support at 1-877-372-0226

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Please know that our team is always available if you have questions about the transition away from
CCFiberTV service. You can contact us by calling (800) 987-2362 and selecting Option 2 or by visiting your local CEMC office. We recommend contacting another provider, such as DIRECTV, as soon as possible so there is no gap in your TV service due to installation timelines.

Our team is here to provide as much guidance as you need while selecting a new TV solution that is right for you and your family.

– The Cumberland Connect Team

Please note: *Any streaming TV options recommended by Cumberland Connect and the MyBundle tool are not being provided, supported, or billed by Cumberland Connect. **Cumberland Connect does not hold any official partnership with DIRECTV, nor is receiving any monetary compensation for its mention of DIRECTV, and is providing this information solely as a resource to our subscribers.
This institution is an equal opportunity provider and employer.

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