We're Different!

As a service provider, we want to be different for our members – in a good way.

Switch to Cumberland Connect & Experience the Difference

Our team is committed to delivering the fastest, most reliable Internet around, and the best customer service and support possible. We strive to provide the best for our members, because that's what we believe you deserve. At Cumberland Connect, you will find honest, transparent pricing, service you can depend on, and people you can trust.

The Other Guys

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Thousands have switched to Cumberland Connect & we are so grateful for this opportunity to serve our subscribers and their communities.

We would be grateful for the opportunity to serve you!

We're Actually Local

No Data Caps or Throttled Speeds

Simple, Transparent Pricing

No Residential Contracts

State-Of-The-Art Equipment Included

24/7 Technical Support

We're Actually Local

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Cumberland Connect embodies the same principles and spirit that you have grown to know and trust from CEMC. Just like our members, we are located right here in Middle Tennessee, and we are deeply invested in the communities that we serve.

When you sign up for Cumberland Connect, you can feel secure knowing that our local customer service and technical support teams are here to support you. And the best part is – we’re right down the road!

No Data Caps or Throttled Speeds

When you switch to Cumberland Connect, you'll say goodbye to those data caps and throttled speeds that may be holding you back. While other Internet service providers will slow down your speeds or charge you overage fees, we want you to rest assured that while we have you connected, we will always keep you moving as fast as promised when you signed up.

We are committed to providing reliable, fiber-fast Internet the way it was meant to be experienced — with no limits.

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Simple, Transparent Pricing

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We are committed to providing reliable Internet services at affordable, transparent prices. With Cumberland Connect, you won't find a bunch of worrisome fine print and gimmicks, and you don't have to worry about hidden fees or teaser rates hiking up your bill – ever.

Our members deserve the best, and to us, that means less worry while you enjoy fast, reliable fiber-delivered Internet services.

No Residential Contracts

At Cumberland Connect, we don’t require contracts for residential fiber services, and you can cancel at any time. We want you to enjoy your services without worrying about being locked into a lengthy contract.

We work very hard to make your CCFiber experience the best it can possibly be. We want you to stay with us because you love your CCFiber service, not because you have to.

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State-of-the-Art Equipment Included

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Our members deserve the very best, so we include a state-of-the-art, Wi-Fi 6 ready GigaSpire router at no additional cost to our subscribers. Our router provides the foundation for an excellent, fiber-fast Internet experience, and is powerful enough to provide coverage for a 2,500 square foot home.

Whatever your needs might be – gaming, streaming, working, learning, and everything else – the GigaSpire router has you covered.

24/7 Technical Support

We want our members to have a stellar Internet experience – from installation and beyond. That's why we are proud to offer 24/7 Technical Support to our CCFiber subscribers. You can get support any time, any day, from your friends and neighbors at Cumberland Connect.

When it comes to your CCFiber services, we've always got your back! Our team is always here and happy to help.

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"Before your Internet service, I could not download any movies with my old provider. I would go over my allotment for the month and it would cost a fortune. With CCFiber, I can do whatever I want to and with a push of a button it is there. Getting your Internet service is the best thing that I ever did with Internet!"

 

—Ron, Dover, TN

"We love being able to have security and see everything while we aren't at home, as well as our business. That has truly been the game changer. We also love being able to use the computer in a timely fashion and steam movies and music. We feel like we're in this century now and we don't have to trade our out-of-city-limits life for technology. Thanks Cumberland Connect."

 

—Robert, Adams, TN

"I am a virtual teacher this year, and this service has had such a positive impact on my job because of having reliable Internet. I can also use Netflix for first time ever!!!"

 

—Barry, Cumberland City, TN

"Cumberland Connect has been just what this county needed. I am able to do everything I need to do with this high-speed Internet service. Before Cumberland Connect, streaming video was virtually impossible. Now, we can stream educational programs, documentaries, movies, and so much more! We couldn't be happier! Thanks Cumberland Connect!"

 

—Charles, Dover, TN

"Our previously Internet provider was less than subpar. The only means of contact was through email or to wait on hold for 30 minutes. Cumberland Connect is totally on the opposite side of the spectrum. Very courteous people who quickly answer the phone or in person. Actually knowledgeable and not trying to load you with excuses but instead quality professionalism!"

 

—Tiffany, Palmyra, TN

Connecting you to your best life

Have questions or ready to sign up? 

Call (800) 987-2362 or visit any local CEMC office during business hours

 

Monday-Friday 7:30am-4:30pm

Click here to view Cumberland Connect fiber service availability.
Check Availability to subscribe to updates & get notified when CCFiber is available in your area!
Members in eligible zones can now sign up online > Log in to SmartHub > then click “My Services” to get started.
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