CEMC and Cumberland Connect
are constructing a network offering
high-speed internet, phone, & TV service.

Learn More

Introducing CUMBERLAND CONNECT

CEMC and Cumberland Connect
are constructing a network offering
high-speed internet, phone, & TV service.

CEMC and Cumberland Connect are currently working on design and engineering for the fiber optic network. We’re going to change the game for our members by providing unbeatable, local customer support & bringing the most innovative, high-speed fiber services all the way to your homes & businesses. Everything you’d expect from your local, trusted electric cooperative & more!

We hope you’ll join in our excitement and we look forward to more opportunities in the near future to engage with you on a more local level.  We greatly appreciate your patience and involvement in this monumental project!

Frequently Asked Questions

FAQ

Frequently Asked Questions

+ What is Cumberland Connect?
+ Why is CEMC offering Internet Service?
+ What is Broadband Service?
+ What is Fiber?
+ Will there be a cap on my data usage?
When will Cumberland Connect be available at my home/business?
- How much will Cumberland Connect cost? How much will Cumberland Connect cost?
Will I have to sign a long-term contract?
Does the Cumberland Connect internet service run through the electric lines?
Will electric rates go up to help pay for Cumberland Connect?  
Is Cumberland Connect hiring?   
- What do I need to do if I’m building a new home and want my home to be prepared for Cumberland Connect Fiber internet and streaming video services?What do I need to do if I’m building a new home and want my home to be prepared for Cumberland Connect Fiber internet and streaming video services?  
Cumberland Connect won't need to use any cabling for our video streaming service. It will all be streaming over WiFi through your Smart TV or streaming devices (Amazon FireSticks, Google Chromecast, Apple TV, etc.). For internet, Cumberland Connect just needs a pathway to pull either Ethernet (Cat5e or 6) or micro-fiber from a location near your meter base to an interior space that we can place our router. More Information: New Construction Guide
- Who is eligible to receive Cumberland Connect's broadband services? Who is eligible to receive Cumberland Connect's broadband services?
Cumberland Connect must operate within Cumberland Electric Membership Corporation's service territory. Members who are currently being served electrically by CEMC, for the exception of those members that live within another telephone cooperative's service territory, are eligible to subscribe to Cumberland Connect's broadband services. Any existing CEMC member that falls within North Central Telephone Cooperative’s service territory is prohibited, by law, to receive our broadband services per the Broadband Accessibility Act (April 2017).
CONTACT US

Contact Us



We are excited to introduce YOUR Cumberland Connect TEAM! It’s time for everyone to have access to high-speed fiber internet services & we are working hard to make that happen! Email us at info@cumberlandconnect.org or give us a call at (800) 987-2362.

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© 2019 Cumberland Connect  |  (800) 987-2362 | A subsidiary of Cumberland Electric Membership Corporation