Note: Map is approximate and subject to change. If you are an existing, eligible CEMC member and have registered for email updates, you will receive an email notifying you when services are available in your area, and you're eligible to sign up!
Cumberland Connect Services Available - Sign Up Today!
Coming Soon - Fiber construction and testing being completed!
Phase 4 Area - Service Availability Projected in 2023
Phase 5 Area - Service Availability Projected in 2024
Ineligible Area - CCFiber Services Not Available
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*Our Status Map is powered by Google. If you searched your address above and the result is an inaccurate location pin drop, please call us at (800) 987-2362 and we are happy to assist you further.
Why Phases? We are constructing an innovative fiber optic network from the ground up - taking fiber all the way to our members' homes and businesses. Our Fiber to the Home project is a multi-year, multi-phase build out. CEMC currently serves over 108,000 meters and our service territory includes 8,300+ miles of service lines spanning Stewart, Montgomery, Cheatham, Robertson, and Sumner counties. Given the size of our service territory, our network build is a large construction project, and breaking the construction up into phases will make it easier to effectively manage the progression of our project. Dividing our phases up further into smaller zones will help us to provide a better member experience when fiber services become available in each area.
When Will I Get Service? Although we would love to be able to tell you exactly when our services will be available in your area, a project of this size has many variables that can impact our timeline. CEMC’s service territory contains over 8,300 miles of electric distribution lines. If you stretched out 8,300 miles of line, it would stretch from Middle Tennessee all the way to China! Upon completion of our Fiber to the Home (FTTH) project, we will have built over 5,500 miles of fiber. Due to its size and many variables, our project will take a projected 5-6 years to complete. Our team is working hard to build and expand the fiber network to our members as quickly and safely as possible. We will be sending out progress updates throughout the course of the project to our membership. Members will also receive location-based updates when fiber services become available in your area.
Why is there an "Ineligible Area"? Per the regulations within the Broadband Accessibility Act (April 2017), Cumberland Connect is unable to offer Broadband services to CEMC members who are also within a telephone cooperative’s service territory. CEMC members that live within North Central Telephone Cooperative’s service territory are ineligible to receive our broadband services per this restriction.