Pause your Cumberland Connect Fiber Services With Our

Seasonal Hold Plan

Have a seasonal business? Going on a long vacation?

With the Cumberland Connect Seasonal Hold Program, your CCFiber services can be ready and waiting for you when you return — and save you money while you’re away!

Our goal is to offer simple, convenient services for our members — to fit every lifestyle, especially yours.

 

Whether you're heading to a warmer climate or need to pause your business' services during off-season, our Seasonal Hold Program is a convenient option that allows you to put your CCFiber services on hold and easily reactivate them when you return. 

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Save Money

Put your Internet, Phone & Video services on hold for a low monthly fee, without cancelling services, and save money while you're away. 

Simple & Convenient

Hold on to your equipment and schedule your reconnect when it's convenient for you. This eliminates the hassle of disconnecting and reconnecting services at your home or seasonal business.

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Flexible Options

Press pause on your CCFiber services and choose the right amount of hold time to fit your needs. Up to two seasonal holds available per calendar year. 

Seamless Process

Keep your phone number and existing static IP address, so you can pick up where you left off when you're ready to reactivate your services. 

Whether you're going  just down the road or across the globe, we'll be here for you when you return.

Who might benefit from our Seasonal Hold Plan?

The Seasonal Hold Program is available to all existing Cumberland Connect residential and business subscribers whose accounts are in good standing.

Seasonal businesses such as marinas, cabins, and pools
Long-term and short-term travelers
Military Deployment
Customers experiencing financial difficulties
Property-owners who own or rent out multiple properties
Retirees
Personal reasons like a hospital stay or simply wanting to take break from the digital world
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Ready to Enroll?

It's easy. Just call (800) 987-2362 or stop by your local CEMC office during business hours.
Monday-Friday, 7:30am-4:30pm

Frequently Asked Questions

What to know about Seasonal Hold

Enrollment Details

Billing/Rate/Charges

When you want to reactivate your service

Phone Service Details

Video Service Details

Connecting you to your best life

Have questions or ready to enroll?  Call (800) 987-2362 or visit any local CEMC office during business hours

Monday-Friday 7:30am-4:30pm

Click here to view Cumberland Connect fiber service availability.
Check Availability to subscribe to updates & get notified when CCFiber is available in your area!
Members in eligible zones can now sign up online > Log in to SmartHub > then click “My Services” to get started.
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