Help Center

 

Your resource for downloadable guides and information.

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Internet Troubleshooting

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Helpful Videos

CCFiber Internet Service

GigaSpire u6 Version

Setting up Your Wi-Fi and CCFiber SmartIQ App
How to Set Up Your System
Connecting Wired Devices to Your System
How to Set Up Your Mesh - GigaSpire u6 version
How to Set Up Your Mesh (Wired)

GigaSpire u4 Version

How to Set Up Your Mesh - GigaSpire u4 version
How to Set Up Your Mesh (Wired) - GigaSpire u4 version
How to Set Up Your System - GigaSpire u4 version

CCFiber SmartIQ App

Take your CCFiber experience to the next level with our CCFiber SmartIQ App

 Set Up Guest Networks, Parental Controls, Run Speed Tests & More

Download for Free on Android and iOS by searching "CCFiber SmartIQ"

Setting up Your Wi-Fi and CCFiber SmartIQ App
CCFiber SmartIQ Introduction
How to View Network Usage
How to Change Your Wi-Fi Network Name & Password
People, Places & Things
Learn about Connected Devices on Your Network
Setting Up a Guest Network
Performing a Bandwidth Test
The Settings Menu

Peace of Mind Package

Learn How to Enable and Disable Applications Using the App

ExperienceIQ

How to Set Up Enhanced Parental Control Profiles
How to View Detailed Network Usage
How to Add Content Restrictions with Enhanced Parental Controls
Learn About Notifications from ExperienceIQ
How to Set Screen Time Limits
How to Set Up My Priorities

ProtectIQ

Learn More About ProtectIQ

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